SCSCAI Membership Card

---------- Forwarded message ----------
From: susan papilion <scsuep@cox.net>
Date: Tue, Jul 7, 2015 at 9:52 PM
Subject: Re: SCSCAI Membership Card
To: Dwain Kramzar <dkramzar@gmail.com>

Does seem strange!

Sue

On Jul 6, 2015, at 4:18 PM, Dwain Kramzar <dkramzar@gmail.com> wrote:

Sue, Executive Director

My wife Audrey, made a trip to the SCSCAI office in order to replace and update her Membership Card today. Audrey tried to update my card at the same time and was instructed that the office needed my drivers licence identification card. 

Being that the SCSCAI Membership Card is an ID card itself it seems strange that another form of ID is needed. Attached is what you need, please process and return by mail. 

Thanks for your prompt attention.

​Dwain Kramzar

702.838.5049

Re: NOTICE of Payment under Protest SCSCAI HOA DUES

 SCSCAI--Mediocre to an Efficient Cost effective Community

 Highland Falls PROJECT

Sue, a peace of advice, when you have a hair trigger always have your target in the cross-hairs, otherwise you'll shoot your foot off. Attached are two of my many notes on this project that will set the record straight.

Now where do you get the audacity to bring my wife into your bogus accusations. An apology is in order.  

Sue: If you have a problem, it should be addressed with me and with me only. -- I have countless documents that have tried this approach, you probably don't really want to go there.

Sue: I can not get any men to work behind your house as they were so verbally abused. -- The w/o's that I have asked for would prove this to be FALSE.

Sue: I am sorry this happened, so now I must have in writing what you want done behind your house and it must be signed by both you and your wife, before we will consider doing anything further on Highland Fall Golf Course behind your home. -- All that has been expected from SCSCAI is normal maintenance defined in the governing documents. We have been promised weed and overgrowth maintenance to be performed on Highland Falls Golf course bordering three

properties at 2624 High Range.

P

honed in W/O have been ignored,
normally projects of this kind would be the responsibility of Sun City
not the homeowner.

This conversation is a perfect example of why the 

financial

losses are so great. Not a professionally run organization. We can agree on that.

Dwain Kramzar

(702) 582-8064

On Mon, Mar 30, 2015 at 5:29 PM, susan papilion <spapilion@cox.net> wrote:

I am sorry you are upset about so many things, but it is obvious that you care.  We can agree to disagree if you feel there is a problem over financial reporting and planning, however I do wish to talk to you about Highland Falls.

I met with you last summer and we came to an agreement as to what you wanted done behind your home and we did start on the project, when one day the men were chased away by your wife and told they were wrong and go away!  So they left and have not come back again.  It is not up to you or your wife to yell at employees.  If you have a problem, it should be addressed with me and with me only.  I can not get any men to work behind your house as they were so verbally abused.

I am sorry this happened, so now I must have in writing what you want done behind your house and it must be signed by both you and your wife, before we will consider doing anything further on Highland Fall Golf Course behind your home.

Sue Papilion

On Mar 30, 2015, at 3:41 PM, Dwain Kramzar <dkramzar@gmail.com> wrote:

Sun City Summerlin Community Association, Inc.
Board of Directors,
David Steinman-President
9107 Del Webb Blvd.
Las Vegas, NV 89134

Ms. Sue Papillion Executive Director/manager,

Due to the failure of this HOA to provide the provisions defined in the Sun City Summerlin governing documents all further HOA Dues are paid under Protest.


The Association's purpose is, with reasonable governance and rules, to provide for the care and maintenance of the facilities in a cost effective manner, and to create an atmosphere which encourages new and old residents to maintain the active lifestyle they have sought by moving to the community.

FOR THE RECORD

Failure to provide Cost effective manner:

• Failure of Board & Management to provide Independent Internal Audit over Financial Reporting
• February 2015 LINK Summary of Operations is misleading as to the financial condition of SCSCAI. {go to link}
• Refusal of Board to implement a Business Plan/P&L for our cash business.
• Violating Fiduciary Duties: BoD's proposal & approval of Membership Dues to fund mismanaged business ventures at a yearly cost of $500 to each member.
• BoD's selection of unqualified personnel to manage $65 million associations assets.
• co-mingled for-profit ventures & membership unaudited Assets & Liabilities on Balance Sheet. 
• Misuse of membership Yearly Dues to Fund Golf & Business Losses

Failure to provide for the care and Maintenance:

• EXAMPLE: Highland Falls G.C. Maintenance Project/4th fairway perimeter
• Four Years & still not completed
• Hundreds of Sun City residents have had the same experience with SCSCAI Management.

Summary:
My seventeen years experience as a retired resident-homeowner in Sun City Summerlin has witnessed many changes in the vision and lifestyle stated in original governing documents. This is due to the Sun City leadership's Pledge of Allegiance and an oath of loyalty to the HOA, not the membership they serve.

Buying a retirement home in this HOA is the worst single mistake I have made.




Dwain Kramzar
2624 High Range Dr.
Las Vegas, NV 89134
703.582.8064

cc: SCS Board Directors

NOTICE of Payment under Protest SCSCAI HOA DUES

Sun City Summerlin Community Association, Inc.
Board of Directors,
David Steinman-President
9107 Del Webb Blvd.
Las Vegas, NV 89134

Ms. Sue Papillion Executive Director/manager,

Due to the failure of this HOA to provide the provisions defined in the Sun City Summerlin governing documents all further HOA Dues are paid under Protest.


The Association's purpose is, with reasonable governance and rules, to provide for the care and maintenance of the facilities in a cost effective manner, and to create an atmosphere which encourages new and old residents to maintain the active lifestyle they have sought by moving to the community.

FOR THE RECORD

Failure to provide Cost effective manner:

• Failure of Board & Management to provide Independent Internal Audit over Financial Reporting
• February 2015 LINK Summary of Operations is misleading as to the financial condition of SCSCAI. {go to link}
• Refusal of Board to implement a Business Plan/P&L for our cash business.
• Violating Fiduciary Duties: BoD's proposal & approval of Membership Dues to fund mismanaged business ventures at a yearly cost of $500 to each member.
• BoD's selection of unqualified personnel to manage $65 million associations assets.
• co-mingled for-profit ventures & membership unaudited Assets & Liabilities on Balance Sheet. 
• Misuse of membership Yearly Dues to Fund Golf & Business Losses

Failure to provide for the care and Maintenance:

• EXAMPLE: Highland Falls G.C. Maintenance Project/4th fairway perimeter
• Four Years & still not completed
• Hundreds of Sun City residents have had the same experience with SCSCAI Management.

Summary:
My seventeen years experience as a retired resident-homeowner in Sun City Summerlin has witnessed many changes in the vision and lifestyle stated in original governing documents. This is due to the Sun City leadership's Pledge of Allegiance and an oath of loyalty to the HOA, not the membership they serve.

Buying a retirement home in this HOA is the worst single mistake I have made.




Dwain Kramzar
2624 High Range Dr.
Las Vegas, NV 89134
703.582.8064

cc: SCS Board Directors

Re: SCSCAI JANUARY 2015 SUMMARY OF OPERATIONS

Bernie, I have come to the conclusion that this is the True Cost of Volunteer Management (free Management).  Sun City Summerlin is a self managed community by nine volunteer Board of Directors. (only Management qualifications needed is membership in a small political group)

What can be expected from an (unaudited)  Balance Sheet? Moreover SCSCAI has a very complicated financial structure because it consolidates the balance sheets of the membership funds (Dues) with for profit cash business (golf/restaurants) therefore, co-mingling assets, liabilities and ownership and not providing the accountability of Generally Accepted Auditing Standards, or GAAS to the SCSCAI membership. The Board and Management are well aware of this and refuse to address this problem, Why?

It is logical to think that this situation will continue until this mismanagement has been stopped. Accountability and the end of controlled  Communications is needed.

DAK

(702) 582-8064

On Fri, Mar 6, 2015 at 9:33 AM, Bernard Silver <silverinvegas@yahoo.com> wrote:

SCSCAI  JANUARY 2015 SUMMARY OF OPERATIONS 

The following summary relating to the operation of 2 businesses, open to the public, are

from data published by our Administration and available on www.scscai.com.

SCSCAI JANUARY 2015 SUMMARY OF OPERATIONS - JUNE 30 2014 THRU JANUARY 2015 (unaudited)

                                                            EXPENSES($)          REVENUE ($)

Golf Course & Restaurants                 3,693,373                  2,079,328

Golf Course & Restaurants         LOSS  (7 MONTHS)          1,614,045

    Prorated Loss for 12 months     2,766,934

    Prorated Loss per unit owner  =   $356   =  27.8% of $1,284  annual membership dues

                  

Number of Rounds of Golf Played  Prior Year to date............  45,869

Number of Rounds of Golf Played  Current Year to date.......   45,723

                          666666666666666666666666666666666666666666666666666666666

LINK Magazine, (misleading report to the Membership)

David Steinman, President SCSCAI Board of Directors,

Sun City Summerlin Board of Directors

January 6, 2015 the President & Board was made aware of a report in the January 2015 LINK article titled,, "From the Executive Director", was incorrect and misleading to our community,,, The Executive Director alludes that SCSCAI is financially sound. Not true.

LINK Magazine, (misleading report to the Membership)

Febuary 2015 LINK Summary of Operations is misleading as to the financial condition of SCSCAI.

(unaudited) October 2014 Balance Sheet

SCSCAI has a very complicated financial structure because it consolidates the balance sheets of the membership funds (Dues) with for profit cash business (golf/restaurants) therefore, co-mingling assets, liabilities and ownership and not providing the accountability of Generally Accepted Auditing Standards, or GAAS to the SCSCAI membership.

True Cost of Volunteer Management (free Management)  

January 6, 2015 SCSCAI Board meeting it was established that Sun City Summerlin is a self managed community by nine volunteer Board of Directors. (only Management qualifications needed is membership)

​ ​

President Steinman stated "It is a big responsibility to govern

​ ​

a business that amounts to a small city".

​--Feb 2015 Link.

Govern - Merriam-Webster Online

​ ​

to officially control and lead (a group of people)

Summary of SCSCAI Cash Business ​ ​ ​P&L​ ​

• Loss per month, 4 months  (628,469.25)
  Annual Loss  (3,886,317.00)
• 7780 Unit Owners Share of Losses ​  (499.53) 

​LACK of ​ACCOUNTABILITY:

$65 million in Assets managed by Volunteers without Background Checks,Trust Me

How can Volunteers be held accountable for co-mingled members funds?

co-mingled unaudited Assets & Liabilities on Balance Sheet.

Refusal of Board to implement a Business Plan/P&L

​ for our cash business.​

Losses approaching $4 million per year

​Dwain Kramzar

(702) 582-8064

		Summary of SCSCAI Cash Business P & L
		Figures from 2015 Link Magazine
		Current Month			Fiscal Year To Date
				July 2014 - October 2014
Revenues		Actual			Actual
Golf Course		327,361.00			1,047,756.00
Restaurants		41,164.00			170,682.00
	Subtotal	368,525.00			1,218,438.00
Expenses
Golf Golf Pro  CoursShops		109,646.00			443,922.00
Golf Course Maintenance		395,081.00			1,800,312.00
Restaurants		48,068.00			269,643.00
	Subtotal	552,795.00			2,513,877.00
	Total P&L	(184,270.00)			(1,295,439.00)

Re: Fwd: Highland Falls G.C. Maintenance Project/4th fairway perimeter

Ken, thanks for your insight into the management chain of command here in Sun City Summerlin. What I hear you saying is that the Golf Course/Landscape Maintenance Dept. is under the supervision  of the Property Committee, chaired by Director Bruce Alitt,/sub-committee, chaired by Allen Bell.

First of all I thought that the normal day to day maintenance operations was the responsibility of the Golf Course/Landscape Dept. overseen by the Executive Director. My neighbors and myself have continually informed the Board, Executive Director and Dept Heads of these neglected maintenance conditions that affects our homes. I will be glad to share my backup documents for a better overview of the situation.

Ken, Thanks for responding. We home-owners are not looking for answers, we are looking for the commitment that is outlined in Sun City's original governing documents. 

Dwain Kramzar

(702) 582-8064

​P.S. I love your note stationary.​

On Mon, Oct 20, 2014 at 12:32 PM, Ken Caroccia <KCaroccia@cox.net> wrote:

Dwain I am not involuted with this because this is coming from Property Committee also this is a Sub Committee for Property for this landscaping Bruce Alitt is the Chair of Property Allen Bell is the Sub Committee chair Maybe one of these people could give you some answers Sorry Ken Caroccia  -------Original Message------- From: Dwain Kramzar Date: 10/20/2014 11:52:48 AM To: Brian Bagwell;  Sue Papilion Cc: SCSCAI Board of Directors;  C. Kuklin;  Bob Jensen;  Bob Fanthorpe Subject: Fwd: Highland Falls G.C. Maintenance Project/4th fairway perimeter Brian, I want to thank you for finally starting the long overdue Highland Falls G.C. Maintenance Project/4th fairway perimeter. As you know this project was initiated April 2014 then stopped. Mid August I requested a copy of the planned work/order and schedule for this project completion date, this I have not yet received. ​Brian , my neighbors and I would be glad to meet with your superiors to share our frustrations. Would you suggest meet with the Executive Director and of the Board of Directors.  Work completed: Partial load of rock delivered & left in pile. Roger visited job site. six shrubs removed. A couple of irrigation drip lines installed.  ​Dwain Kramzar​ (702) 582-8064 ---------- Forwarded message ---------- From: <CKUKLIN@aol.com> Date: Tue, Sep 16, 2014 at 9:48 PM Subject: Re: Highland Falls G.C. Maintenance Project/4th fairway perimeter To: dkramzar@gmail.com Dear Dwain, thanks for sending this to Brian & me.  I was going to call him this week when I saw this & his answer.  We shall see. Charlotte In a message dated 9/14/2014 1:45:26 P.M. Pacific Daylight Time, dkramzar@gmail.com writes: Brian,  My neighbors and I are wondering what is the status of the Highland Falls G.C. Maintenance Project/4th fairway perimeter. As you know this project was initiated last May then delayed for various reasons. Your last update promised completion by September. We would appreciate the schedule date and a copy of w/o of work to be done by return email. Thanks, if you have any questions don't hesitate to give me a call.    ​Dwain Kramzar (702) 582-8064 ​2624 High Range​ No virus found in this message. Checked by AVG - www.avg.com Version: 2014.0.4716 / Virus Database: 3986/7999 - Release Date: 08/07/14 Internal Virus Database is out of date.

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LINK Magazine, (misleading report to the Membership)

David Steinman, President SCSCAI Board of Directors

David, a LINK article titled, From the Executive Director, is incorrect and misleading to our community. The ED alludes that SCSCAI is financially sound, due to Planning, Staff and Management being the key, this is far from accurate. If we focus on the Summary of 10/23/14 meeting-Highland Falls G.C. Maintenance Project/4th fairway perimeter letter sent to the Board, it demonstrates the Wack-A-Mole approach to Management. This would be plain to see if the w/orders are reviewed. There doesn't seem to be an end in sight. Completion date unknown! 

We as Home-Owner's are not allowed rebuttal of articles posted in the LINK Magazine. If the Membership was allowed open and timely rebuttal this community would be more efficiently operated. 

 I am expecting a written reply, Thanks for your attention,

Dwain Kramzar

(702) 582-8064

FRIDAY, OCTOBER 24, 2014

Summary of 10/23/14 meeting-Highland Falls G.C. Maintenance Project/4th fairway perimeter

Attendance, 

Sue Papillon, ED/ HOA management, 

Brian Bagwell/Steve, G.C maintenance dept/staff

Charlotte Kuklin, homeowner/member

Dwain Kramzar, homeowner/member

Summary:

·                    

Frame & focus the issue, uniformity & maintenance outlined in original governing documents.

·                    

maintenance & landscape design are separate projects.

·                    

History of project, deterioration is due to the lack of normal maintenance for years without a written job plan creating a whack-a-mole situation

·                    

Uniformity and erosion was stressed, Completion date put off to Dec/Jan 2015??,

Conclusion:

Highland Falls G.C. Maintenance Project/4th fairway perimeter was initiated April 2014 completion date is now moved to December/January 2015, ten months if completed. Frankly, I don't have much confidence that the ED (management) can reverse a sixteen year deterioration due to a lack of a written job plan. Staff without a written job/project plan are being subjected to a whack-a-mole situation that  causes pressures from residents, this makes an impossible situation for staff to do their job efficiently. Hopefully, the ED can solicit support of BoD's to eliminate this costly condition.

Del Webb Corporation started fazing out their involvement in 1995 leaving the home-owner a written contract that the following paragraph summarizes. 

The community is organized into a community association, Sun

City Summerlin Community Association, Inc.  The Association's purpose is, with reasonable governance and rules, to provide for the care andmaintenance of the facilities in a cost effective manner, and to create an atmosphere which encourages new and old residents to maintain the active lifestyle they have sought by moving to the community.

The community is organized into a community association, Sun

City Summerlin Community Association, Inc.  The Association's purpose is, with reasonable governance and rules, to provide for the care and maintenance of the facilities in a cost effective manner, and to create an atmosphere which encourages new and old residents to maintain the active lifestyle they have sought by moving to the community.

We all owe Sue Papilion-ED a word of thanks for finally addressing this eyesore. 

cc. George/Judy

Dwain Kramzar

(702) 582-8064

Posted by Dwain Kramzar 

at  3:38 PM   

Labels: Golf, Letters to the Board

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